Help Desk Customer Service Cloud Hosted Software Giva
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IT Help Desk Best Practises. Eliminated 24 hours per month of report preparation.
IT Help Desk Best Practises. Eliminated 24 hours per month of report preparation.
IT Help Desk Best Practises. Eliminated 24 hours per month of report preparation.
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Operations, VP Domestic
1556 Halford Ave
Santa Clara, CA, 95051
US
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Help Desk Customer Service Cloud Hosted Software GivaDESCRIPTION
Founded in 1999, Giva was among the first to provide a suite of help desk and customer servicecall center applications architected for the cloud. Now, with hundreds of customer driven releases, the Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training.CONTENT
This site givainc.com states the following, "IT Help Desk Best Practices." We noticed that the website also said " 90 reduction in configurecustomize time." It also stated " 50 lower TCO over a three year period. 40 increase in IT productivity. 80 productivity increase with dashboards. 60 increase in meeting SLAs. 45 increase in number of calls logged. 85 easier to get up and running on Giva. 50 decrease in time required to open cases. Eliminated 24 hours per month of report preparation. 60 increase in meeting SLAs." The header had IT Service Management as the highest ranking keyword. It was followed by IT Help Desk, Help Desk, and Call Center which isn't as ranked as highly as IT Service Management. The next words the site used was Request Management. Service Management was also included but might not be viewed by web engines.VIEW MORE WEBSITES
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